WCAG 2.2 is live! Learn about how to make your next project compliant.
Design + dev + accessibility

I help brands & agencies ensure accessibility is baked into code & design.

I love working with new and existing teams
Hey, my name is Mel and I have been designing & developing for the web since 2012. I have worked with small local companies, government agencies, global enterprises, and mid-size teams as both in-house contributor and consultant.
I am currently an Accessibility Consultant at Level Access.
I love helping teams...
  • Ensure design systems are WCAG 2.2 compliant
  • Create process/branding documentation
  • Comply with Section 508 Work towards a culture of constant growth
  • Take upcoming and existing projects to the next level
11+ years
building the web
6+ years
in accessibility
7+ years
advocating ux
120+
client high-fives

Folks have some really nice things to say

Melanie's superpower is their ability to learn and to learn fast!
Teamate Senior Consultant
Mel is a powerhouse! She is extremely knowledgeable and is willing to share this knowledge with others. She has helped me grow and develop my technical skills.
Teamate Consultant
Melanie's positive attitude and natural leadership skills allow her to take on the role of the leader/mentor with ease, inspiring and guiding her colleagues in the right direction.
Teamate Manager
Mel is awesome and consistently goes out of her way to support the team.
Teamate Analyst
Under her leadership the company more than doubled revenue over the last year or so.
Previous Teamate Lead Sales Associate
I very much appreciate Mel's support. She was very prepared and qualified to help address the team's questions. She ensured we were all aligned.
Anonymous Client Product Designer
accessibility notes and mug with tea on a wooden desk

Recent Work

  • Increasing accessibility across NCDOT websites to meet Section 508 compliance accessibility

    Increasing accessibility across NCDOT websites to meet Section 508 compliance

    case study in progress

    The North Carolina Department of Transportation (NCDOT) had a website redesign in 2018. This design established a new set of SharePoint templates and a new design system, but lacked meeting accessibility compliance. I worked with the UX and Web Services team to conduct an audit and establish a remediation plan that would work with and be easily adaptable to the existing design system and components.

  • Increasing efficiency with an internal portal to manage DMV IIMS initiative participants javascript

    Increasing efficiency with an internal portal to manage DMV IIMS initiative participants

    case study in progress

    Identifying ways to optimize an internal DMV process digitally. The North Carolina Department of Transportation (NCDOT) Ignition Interlock Program team needed a new online system for managing the program. The new system would need to still support the legacy system’s data and its user’s needs.

  • Creating an accessibility go-to-market strategy through heart, harmony, & hunger accessibility

    Creating an accessibility go-to-market strategy through heart, harmony, & hunger

    case study in progress

    I started with one main goal, bring change in how Insight markets accessibility. Insight’s Digital Innovation team helps companies implement digital solutions from discovery to delivery. During 2019 select individuals from the team came together to improve Insight’s stake in accessibility. My role in this go-to-market plan involved ideation, creation of a delivery deck, documentation for bid strategy, and triage.

  • Decreasing the bounce rate of Stay Online's website through a responsive redesign user experience

    Decreasing the bounce rate of Stay Online's website through a responsive redesign

    case study in progress

    Stay Online is a manufacturer and distributor of a wide selection of power cords and cables for the data center, power infrastructure and industrial markets. Stay Online’s e-commerce website, launched in 1997, had not changed to be compliant with best practices introduced with HTML5. The team created a plan to decrease mobile bounce rate.

  • user experience

    Global UX is not just translation