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The North Carolina Department of Transportation (NCDOT) had a website redesign in 2018, which was unfortunately not accessible. I partnered with UX and Web Services to audit the site and create an accessible remediation plan that integrated with the existing design system.
Responsibilities:- Identify core pages and templates
- Utilize automated testing tools and manual testing
- Mentor team on accessibility best practices
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Identifying ways to optimize an internal DMV process digitally. The North Carolina Department of Transportation (NCDOT) Ignition Interlock Program team needed a new online system for managing the program. The new system would need to still support the legacy system’s data and its user’s needs.
Responsibilities:- Create wireframes and components for design systems
- Test applications to cross-browser specifications
- Conduct research and create user stories
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I started with one main goal, bring change in how Insight markets accessibility. Insight’s Digital Innovation team helps companies implement digital solutions from discovery to delivery. During 2019 select individuals from the team came together to improve Insight’s stake in accessibility. My role in this go-to-market plan involved ideation, creation of a delivery deck, documentation for bid strategy, and triage.
Responsibilities:- Co-develop accessibility go-to-market strategy
- Utilize WCAG and Section 508 accessibility standards in design and development practices
- Co-run accessibility sessions and stakeholder presentations
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Decreasing the bounce rate of Stay Online's website through a responsive redesign
Stay Online is a manufacturer and distributor of a wide selection of power cords and cables for the data center, power infrastructure and industrial markets. Stay Online’s e-commerce website, launched in 1997, had not changed to be compliant with best practices introduced with HTML5. The team created a plan to decrease mobile bounce rate.
Responsibilities:- Lead research and user studies
- Pitch stakeholder plan to management and CEO
- Create wireframes, design system, and redesign site
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Launching Stay Online's global product website with information architecture in mind
Stay Online is a manufacturer and distributor of a wide selection of power cords and cables for the data center, power infrastructure and industrial markets. In 2015 Stay Online made the transition from a U.S. business to an international one. The company opened a shipping and manufacturing location in the Czech Republic. The team created a plan to help online consumers find products easily & globally.
Responsibilities:- Lead frontend development and work with cross-functional teams on design and data requirements
- Prioritize global ux processes and create responsive, cross-compatible, and accessible codebase
- Co-run user testing and planning sprints
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Managing data can be a pain if errors get in the way of completing tasks. My role involved developing components with React and TypeScript. The Starbucks team needed to easily see information on assets being managed. A main dashboard with access to all data and the ability to display multi-portfolio data was proposed.
Responsibilities:- Develop components within existing design system
- Collaborate with teams to define features and identify improvement opportunities
- Create user tests for success criteria
